If you're here, something's on your mind — a question about the wipes, an order that needs sorting, a tin that arrived crushed, or you just want to tell us about your dog. All of those are good reasons to email us.

We aim to reply within one business day. Most of the time it's faster.

What helps us help you faster

If you're emailing about an order, include your order number. It's in your confirmation email, starts with #.

If something arrived damaged, a quick photo saves us a back-and-forth.

If your dog hates the wipes, your dog loves the wipes, or your dog has done something funny with the tin — tell us anyway. We read everything.